We offer our online customizer so you can create your designs live. Colors may vary between your screen and the final print. You can create your design from scratch, within our technical constraints, or use and modify one of our existing templates.

On each product page, you can download instructions and templates. This allows you to customize the product as you wish.

For example, on a serial scratch ticket, the advantage of importing your PDF files is that you can position the scratch-off area as you wish.

We can provide you with a quote for the graphic design service. We will then provide a quote based on your needs and create the design according to your wishes.

We are proud to offer you a scratch-off collection 100% made in France. Only certain raw materials may be imported.

We work with two workshops to meet all your needs. Our main manufacturer is located in Paris, France, and the second is located in Spain.

Products marked "Handmade" are prepared in our Nice workshop. They are handcrafted and assembled by our team.

Production times vary depending on the product type, quantity, and time period. We indicate the approximate lead time on each product sheet.

For example, for 5000 scratch cards the average time during off-peak periods is 8 to 10 working days.

Delivery times begin from the moment your order is handed over to the carrier. For delivery within France, the average delivery time for standard delivery is 48 to 96 business hours.

Orders currently in production cannot be cancelled, modified or exchanged.

All our products are made to order and cannot be returned or exchanged.

If the order you received does not match your BAT or the characteristics of your order receipt, please contact us urgently so that we can take action.

If the colors do not match your BAT (same color but different shade) this is completely normal, a color shift may occur depending on your screen settings.

If you cannot find exactly what you want in our online catalog, then your request will be treated as a custom project.

Yes, depending on the specifics of your project, we can support you and take care of the production of your communication media through our various workshops.